“The only thing standing after the fire was my Cannon Safe!”
That’s what Tom Morris from Ruston, LA told Cannon Safe on the phone just days after his entire home was destroyed in an electrical fire. The fire burned so hot neighbors heard the tires of his car burst while firemen fought the blaze that burned for over an hour. Once the fire was out and Tom and his family were safe, the fireman had one objective in mind and that was to open Tom’s Cannon Safe smoking in the ruble. The group of firemen spent 20 minutes trying to pry open his safe with hammers and pry bars with no success. Finally, they brought a generator to the scene and used a ‘jaws of life’, a hydraulic-extrication rescue tool used in several difficult emergency situations, particularly car crashes, to pry open the safe. After surviving an hour-long fire and 20 minutes of prying and hammering to the door, it took the firemen an extra 10 minutes to open the Safe with the jaws of life tool. To the relief of Tom and to the astonishment of the firemen, numerous pistols and rifles from Tom’s firearm collection were recovered from the safe.
“I have used those guns many times since the fire and they still work great,” said Tom.
After an ordeal like this, Tom was not looking forward to contacting every company he had warranties and insurance with because he was expecting the runaround. He was pleased after calling Cannon’s customer service when he realized that he was not only going to get the support he needed but with quick customer service and a brand new safe FREE of charge.
“Out of all the companies I dealt with after the tragedy of losing my home in a fire, Cannon Safe was the most helpful and easiest to deal with. You don’t know how much we appreciate Cannon and all they did for us after such a horrible day.”
The Cannon Warranty is the only warranty in the safe industry that will fix or replace your safe after a fire, natural flood, burglary, or attempted burglary for the lifetime of the safe for FREE. We are proud to stand behind our number 1 warranty in the industry and be one less worry for our customers after a tragedy like that suffered by the Morris Family.
