Receiving your new GunVault is simple, but taking precautions can help ensure the product arrives safely and is ready for setup. Before delivery, review your order confirmation and tracking information so you know when the package is expected to arrive. If possible, arrange for an adult to receive it and move it indoors promptly.

When the package arrives, inspect the shipping box before opening it. Look for punctures, crushed corners, moisture, or other visible damage. If the package appears damaged, photograph the box before removing the GunVault. Keep the packaging, receipt, shipping label, and order information until you have inspected and tested the product.

Carefully remove the GunVault and confirm that the model matches your order. Check the exterior, door, lock, hinges, cable, mounting hardware, keys, and other included components, as applicable. Product contents vary by model, so compare everything with the manual or product listing.

Before storing a firearm, read the product manual. Install batteries if required, program the access code, test the lock several times, and verify any backup-access method. Complete these steps while the GunVault is open to reduce the risk of an accidental lockout. If your model supports mounting or security-cable attachment, follow the instructions and use a suitable location and surface.

Register your GunVault and record the model and serial numbers for future support. Store keys, codes, and purchase records securely, separate from the vault. If you discover shipping damage, missing parts, or an operating issue, contact the retailer or GunVault Product Support promptly for assistance.